Family      

Owned      

Policies

Please review or polices posted here for your convenience:

  • Garbage must be outside at designated location by 6:00 a.m. on days of pick-up.
  • A wide pathway should be allowed in driveway for ease of garbage retrieval.
  • ANY item(s) placed on, near, or against garbage or garbage containers WILL BE DISCARDED.
  • Garbage must be in bags and tied to prevent spills.  Any loose garbage on or inside cans will be your repsonsibility and will not be disposed of with bagged and tied garbage.
  • For consideration of our handlers, standard pick-up should not consist of any garbage that cannot be lifted above the shoulders.
  • A second visit WILL NOT be made to your area for garbage missed due to late set-out itmes.  However, if the driver is still visibly in the area, please call and we will assist in attempting to contact the driver to return.
  • Inclement weather (snow, ice, etc...) may result in our team being behind schedule; amount of time delay may vary (dependent on conditions) from hours to days.  Once trucks are able to return to operation, demand will be high for the number of stops to be made.  Please be patient with us and we will attempt to service all customers that week.
  • At any time that a driveway is icy and slippery, customers should bring garbage containers to the curb or end of driveways to ensure pick-up.  Otherwise, please have drives cleaned or treated to enable truck's safe access.
  • Garbage is limited to approximately 5-7 white bags (13 gallon) or 2-3 black bags.  If you are consistently over, you will be contacted and your bill adjusted as needed.
  • If you are aware there will be an unusually large amount of garbage or large items one week, please call the office prior to your pick-up so that we may prepare.  There will be an additional charge for the extra amount and if we are not aware that these items will be at the stop, they will not be picked-up.
  • Any outstanding balance in current collections with Duncan's Garbage, must be paid in full prior to beginning a new service.
  • A fee of $30 will be charged for each returned check.

Call Us!

527-3218
652-6833

Services

  • Residential
  • Commercial
  • Bulk
  • Special Handling
  • Truck Drop-off

Not Accepted

  • Tires
  • Concrete
  • Rocks
  • Black Top
  • Batteries
  • Hazardous Waste

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